O’Neill Institute  |  October 9, 2020

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The COVID-19 pandemic has spurred greater adoption of telehealth services. In order for HIV telehealth services delivery to evolve from a crisis response to an integrated component of sustainable, high-quality care delivery, policy action is needed. The following key actions are recommended: (1) Give clients more control over where, when, and how to access services, and give providers more flexibility in responding to patients in ways that lessen the demands of a full patient panel; (2) Focus on promoting equity and intervening to address the Digital Divide and other barriers for individuals and organizations; (3) Create new opportunities for shared learning so that HIV providers and clinics can learn best practices and avoid common pitfalls; and (4) Invest in research to develop and evaluate innovative approaches for using telehealth technology.

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Issues

HIV/AIDS

Related Projects

HIV Policy Project

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October 14, 2025

Charles Holmes Maggie Little, Ph.D.; Heidi Weimer, J.D., MPH, LL.M; Dylan Green, MPH; Alicia Patterson, Ph.D.; Jonathan Healey; Sydney Luken; Janet Tatenda Bhila; Aleny Couto, MD; Shona Dalal, PhD; Will Fleisher, PhD; Jen Gennai; Rayid Ghani; Peter Godfrey-Faussett; Melissa Goldstein, JD; Kathy Hageman, PhD, MPH; Nina Hasen, PhD; Micheal Ighodaro; Thoko Kalua, MBBS, MSc; Jennifer Miller, PhD; Yogan Pillay, PhD; Anton Pozniak, MD; Miriam Rabkin, MD, MPH; David Ribes, PhD; Lisa Singh, PhD